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Thread: Ordering Online

  1. #1

    Default Ordering Online

    Hi, I want to order a Tourette-y Bear but some of them are in pink. That is great for a girl but if my son was to get one he would not be a happy camper. So if I order one online can I possible ask for a color or can I specify for a boy? Steph

  2. #2
    Join Date
    Apr 2005
    Location
    Ottawa, Canada
    Posts
    5,906

    Default Ordering Online

    Steph,

    Why don't you call the National Office at (800) 361-3120. That way one of the staff can just walk over to the storage room and pick one out for you and you'll be sure of getting a "little boy" bear, if they have any.

    Let us know how you make out.

  3. #3

    Default Ordering Online

    Hi, We now have our family membership and we are looking forward to getting the newsletters.

    I downloaded the preview of the movie Tourette is Powerful and when I saw the boy moving his head between his shoulders and his arms constantly moving, well, I was in shock. This boy was doing exactly what my son does! It was an emotional moment to see that boy move like my son. Steph

  4. #4
    Join Date
    Apr 2005
    Location
    Ottawa, Canada
    Posts
    5,906

    Default Ordering Online

    Steph,

    I just spoke to the National Office and I was told the bears come in all colors including plaid!!

    If you call you can speak first hand to the bear keeper, who can select just the right one for you!

    Regards,

  5. #5
    Join Date
    Mar 2005
    Location
    Ontario
    Posts
    962

    Default Ordering Online

    Steph

    The feeling you described is so real and a common response. We can talk about it all day and compare each others experiences on this forum but when you see another child responding the way your's does for the first time it sets you back and yet later gives you some peace of mind that you really are not alone.

    Take care and I am glad you are enjoying your membership.
    PJK

  6. #6
    Join Date
    Jun 2005
    Location
    St. John's NL
    Posts
    1,147

    Default Ordering Online

    Steph

    The video is great. We showed it at our local meeting in November and the kids came too and they all enjoyed watching and so many of them could relate to what was shared. This would be a great way to let your son see others like him. I received my Family Handbook in the mail this week and it is a great book. If you have registered as a Family you will get one sent to you. It is definitely written like an owners manual for our kids.
    Janet, mom of 4

    TSFC Homepage


    "Intelligence is always increasing; accommodation allows your intelligence to do what it has always done." Cassie Green, Washington College

  7. #7

    Default Ordering Online

    I ordered things from the TSFC website about a month ago and I never received anything in the mail yet. So I phoned the head office on Thursday and they never received my orders over the internet!

    I just wanted to let everyone know that they might want to phone their orders in until we know that the internet services are working again. Steph

  8. #8
    Join Date
    Mar 2005
    Location
    Ontario
    Posts
    962

    Default Ordering Online

    Steph:

    Thanks for the update and I am glad you got it resolved for yourself.

    I am sure the bugs will get worked out...
    PJK

  9. #9
    Join Date
    Apr 2005
    Location
    Ottawa, Canada
    Posts
    5,906

    Default Ordering Online

    Thanks for the heads up,Steph. I'll check with the office to find out when the online hiccup is resolved.

    Regards,

  10. #10
    Join Date
    Apr 2005
    Location
    Ottawa, Canada
    Posts
    5,906

    Default Ordering Online

    I have been advised by the National Office the ordering page on the TSFC website is now working as it should be.

    Thank you for bringing it to our attention. :D

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